FAQ
Frequently Asked Questions
We offer a 1-day refund and replacement policy in case of any leaks or damages due to transit.
Standard shipping takes 3-5 business days. Express shipping is available for 1-2 business days.
No
You'll receive a tracking number via email and message once your order ships. Use this to track your package.
We accept all major credit cards, UPI except COD via Razorpay
You can reach us via email, phone.
Email : scents759@gmail.com
Phone/Whatsapp : 7217891775
No
We'll send a replacement immediately in 24-48 hours at no cost to you or refund your amount if needed. We would need an unboxing video from your end for any claims.
Refunds & Replacement
We want you to love your purchase. If you're not completely satisfied, we make refunds simple.
Return Process
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1Contact us via whatsapp on 7217891775
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2Explain the issue that you have faced
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3Share an unboxing video
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4We will offer you a replacement or refund, whatever you prefer.
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5Receive your refund within 24 hours or replacement will be shipped in 24-48 hours.
Exchange Policy
Important
All replacement or refund requests must be initiated within 24 hours of receiving the product.